For all the approved cancellation and refund, an amount of 10% will be deducted from the order amount as cancellation / refund fees.
If your return is approved, we will initiate a refund.
In case of multiple goods being ordered, if the delivery is not done for certain items, customers will be refunded against the non-delivered goods or services.
Shipping and handling charges for returning items are borne by the buyer. If a package doesn't arrive and you don't use a tracking method to return or if you refuse the shipment as a method of return, we may not be able to cover you under the returns guarantee. Claims without return of damaged goods will not be refunded.